Privacy and cookies

Privacy and Cookie Policy of Franke Media B.V.

Effective date: 15 May 2023
Last updated: 15 July 2025.

Franke Media B.V. (“Franke Media”, “we”, “our” or “us”) is the data controller for the website couponplus.co.uk (“Couponplus” or “the Website”). Your privacy is of great importance to us. This policy outlines how we collect, use and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

1. What Personal Data We Collect

Depending on how you use our Website, we may collect the following categories of personal data:

Interaction Type Data collected
Contact form / Email

Name, email address, phone number, message content

Newsletter subscription Email address
Becoming a business partner Title, name, contact details, company name, address, job title, billing info, message content
Visiting the website (cookies) IP address, browser settings, cookie ID, user behaviour, referrer URL, login info, display settings


We do not collect or process payment information. We are not a seller; we only promote third-party offers and discount codes.

2. Legal Bases for Processing

We process your data under the following lawful bases:

  • Consent – for newsletter subscriptions and non-essential cookies.
  • Performance of a contract – for enquiries, complaints, or partnership requests.
  • Legal obligation – for data retention required under Dutch tax law.
  • Legitimate interest – for basic analytics and security (IP logging, fraud detection, etc.).

You may withdraw your consent at any time by contacting us or clicking “unsubscribe” in any email newsletter.

3. Purposes of Processing

We process your personal data for the following purposes:

  • To provide customer service and handle contact requests
  • To manage and maintain cooperation partnerships
  • To send newsletters if you opted in
  • To analyse and improve website performance and user experience
  • To comply with legal obligation

4. How Long We Keep Your Data

Purpose Retention Period
Contact / complaint handling Up to 5 years after last contact
Newsletter subscription Until you unsubscribe
Partnership administration Duration of partnership + up to 7 years (tax)
Cookie data See Cookie section below

 

5. Sharing of Personal Data

We do not sell your personal data. We may share it with carefully selected third parties only when legally permitted, including:

  • Hosting providers (TransIP B.V., Cloudflare Inc.)
  • Marketing and analytics tools
  • Email newsletter services (MailChimp / Intuit Inc.)
  • Telecommunications and IT providers
  • Cookie consent and analytics providers

Some of these providers are located outside the United Kingdom (e.g., the United States). Where data is transferred internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms under UK GDPR.

6. Cookies

We use cookies and similar technologies on our website. Upon your first visit, you are asked for consent where required.

Type Purpose Consent Required
Functional cookies To make the website work properly No
Analytical cookies To understand user behaviour & improve UX Yes
Marketing cookies To show personalised ads via third parties Yes


Data collected through cookies may include:

  • IP address
  • Browser type and settings
  • Pages visited
  • Referrer URL
  • Cookie ID
  • User interaction/behaviour on the website

You can manage or revoke cookie preferences at any time via our cookie banner or browser settings.

7. Your Rights Under UK GDPR

You have the following rights, subject to certain legal exceptions:

  • Right of access – You may request a copy of your personal data.
  • Right to rectification – You may request correction of inaccurate or incomplete data.
  • Right to erasure (“right to be forgotten”)
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with the Information Commissioner’s Office (ICO) via www.ico.org.uk.

To exercise your rights, please contact us using the details below.

8. Third-Party Links

Our Website contains links to external third-party websites (“Online Shops”). Please note that Franke Media is not responsible for their privacy policies or practices. We encourage you to read their terms before submitting any personal data.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful access, loss, or destruction. We also require our data processors to implement adequate safeguards.

10. Contact Details

If you have any questions, concerns, or would like to exercise your rights, please contact:

Franke Media B.V.
Schijfstraat 26 B, 5061 KB Oisterwijk, The Netherlands
Email: [email protected]
Company registration (KVK): 69087601
VAT: NL857727035B01

11. Changes to this Policy

We may update this privacy and cookie policy from time to time. The most recent version will always be available on our website with the updated date.