Privacy and Cookie Policy of Franke Media B.V.
This version of the Privacy Notice was last updated on 12 November 2025.
Franke Media B.V. (“Franke Media”, “we”, “our” or “us”) is the data controller for the website couponplus.co.uk (“Couponplus” or “the Website”). Your privacy is of great importance to us. This policy outlines how we collect, use and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).
1. What personal data we collect
Depending on how you use our Website, we may collect the following categories of personal data:
| Interaction Type | Data collected |
| Contact form / Email |
Name, email address, phone number, message content |
| Newsletter subscription | Email address |
| Becoming a business partner | Title, name, contact details, company name, address, job title, billing info, message content |
| Visiting the website (cookies) | IP address, device type (mobile device, tablet, desktop), operating system, advertising ID, browser settings, cookie ID and tracking pixels, user behaviour, pages visited/browser history within the website, time spent on the pages, vouchers clicked, referrer URL, login info, display settings |
We do not collect or process payment information. We are not a seller; we only promote third-party offers and discount codes.
2. Legal bases for processing
We process your data under the following lawful bases:
- Consent – for newsletter subscriptions and non-essential cookies.
- Performance of a contract – for enquiries, complaints, or partnership requests.
- Legal obligation – for data retention required under tax law.
- Legitimate interest – for basic analytics and security (IP logging, fraud detection, etc.).
You may withdraw your consent at any time by contacting us or clicking “unsubscribe” in any email newsletter.
3. Purposes of processing
We process your personal data for the following purposes:
- To provide customer service and handle contact requests
- To manage and maintain cooperation partnerships
- To send newsletters if you opted in
- To analyse and improve website performance and user experience
- To comply with legal obligation
- To verify, analyze and determine if users clicked on the vouchers posted on our website.
4. How long we keep your data
| Purpose | Retention Period |
| Contact / complaint handling | Up to 5 years after last contact |
| Newsletter subscription | Until you unsubscribe |
| Partnership administration | Duration of partnership + up to 7 years (tax) |
| Cookie data | See Cookie section below |
- If you have consented to the processing, at most until you revoke your consent;
- if we need the data for the execution of a contract, at most for as long as the contractual relationship with you exists;
- if we use the data on the basis of legitimate interests, at most for as long as your interest in deletion or anonymisation does not outweigh the data;
- insofar as statutory retention obligations exist, until the end of the retention periods.
5. Sharing of personal data
We do not sell your personal data. We may share it with carefully selected third parties only when legally permitted, including:
- Hosting providers (TransIP B.V., Cloudflare Inc.)
- Marketing and analytics tools
- Email newsletter services (MailChimp / Intuit Inc.)
- Telecommunications and IT providers
- Cookie consent and analytics providers
- Affiliate Networks
- Advertisers
Some of these providers are located outside the United Kingdom. When data is transferred internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms under UK GDPR.
- United States (Data Privacy Framework)
- The Netherlands (Adequacy Decision)
6. Cookies
We use cookies and similar technologies on our website. Upon your first visit, you are asked for consent where required. Cookies are data sets that are stored in the browser's database. For example, user identification numbers are stored here, which are transmitted to the user's computer when the website is used and managed there. The data sets are kept ready there for later access. Typical uses of cookies are, for example, language selection, consent documentation or authentication of the user.
| Type | Purpose | Consent Required |
| Functional cookies | To make the website work properly | No |
| Analytical cookies | To understand user behaviour & improve customer experience | Yes |
| Marketing cookies | To show personalised ads via third parties | Yes |
Data collected through cookies may include:
- IP address
- Browser type and settings
- Pages visited
- Referrer URL
- Cookie ID
- User interaction/behaviour on the website
Information on the invidual cookies including the cookie lifetime can be found within the cookie banner.
You can manage or revoke cookie preferences at any time via our cookie banner or browser settings.
7. Your rights under UK GDPR
You have the following rights, subject to certain legal exceptions:
- Right of access – You may request a copy of your personal data.
- Right to rectification – You may request correction of inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”)
- Right to restriction of processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with the Information Commissioner’s Office (ICO) via www.ico.org.uk.
To exercise your rights, please contact us using the details below.
8. Third-party links
Our Website contains links to external third-party websites (“Online Shops”). Please note that Franke Media is not responsible for their privacy policies or practices. We encourage you to read their terms before submitting any personal data.
9. Requirement or obligation to provide data
Unless this is expressly stated, the disclosure of your data is not required or obligatory.
10. Automated decision making including profiling
We do not perform automated decision making or profiling.
11. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful access, loss, or destruction. We also require our data processors to implement adequate safeguards.
12. Contact details
If you have any questions, concerns, or would like to exercise your rights, please contact:
Franke Media B.V.
Schijfstraat 26 B, 5061 KB Oisterwijk, The Netherlands
Email: [email protected]
Company registration (KVK): 69087601
VAT: NL857727035B01
13. Contact details of the Data Protection Officer
Should you have any questions about our data protection measures, the processing of your data or the protection of your rights as a data subject, you can contact us and our data protection officer as follows:
External Data Protection Officer
ePrivacy GmbH
represented by Prof. Dr. Christoph Bauer
Burchardstraße 14, 20095 Hamburg
If you have any questions or concerns regarding your information, please contact [email protected].
If you wish to communicate directly with our data protection officer (because you have a particularly sensitive matter for example), please contact them by post, as communication by e-mail could always have security gaps. Please state in your request that your concern relates to the Franke Media B,V.
Changes to this Policy
We may update this privacy and cookie policy from time to time. The most recent version will always be available on our website with the updated date.